Privacy Policy

KERUITE
Operated by Yongkang Creator Import & Export Co., Ltd.

Effective date: 10 November 2026
Last updated: 10 November 2026

Yongkang Creator Import & Export Co., Ltd. (“we,” “us,” or “our”), operating the KERUITE brand, respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect when you visit our website, submit a product inquiry, communicate with us, or interact with our advertising on third-party platforms such as Facebook and Instagram.

1. Who controls your information

Yongkang Creator Import & Export Co., Ltd. is responsible for the personal information described in this Privacy Policy.

Business address:
1st Floor, No. 2, Huanan Road, Zhengcun,
Economic Development Zone, Yongkang City,
Zhejiang Province, China

2. Scope of this policy

This Privacy Policy applies to our website, online inquiry forms, Facebook and Instagram lead forms, WhatsApp conversations, email communications, and other business-related interactions with us.

It does not govern the independent privacy practices of Meta, WhatsApp, our hosting providers, or other third-party platforms. When you use those services, their own privacy policies may also apply.

3. Information we collect

We collect information you choose to provide when you request a quotation, product catalog, sample, technical review, or other business information. This may include:

Your name, business email address, telephone or WhatsApp number, company name, country, and role in the purchasing process;

Product interests, tool applications, model references, photographs, drawings, estimated order quantities, delivery requirements, and message content;

Records of quotations, samples, orders, technical support requests, and communications with you;

Information about your preferences and whether you wish to receive product updates or marketing communications.

When you visit our website, we may also automatically collect limited technical information, such as IP address, browser type, device type, approximate location, referring page, pages viewed, and the date and time of your visit.

Please do not submit government identification numbers, financial account details, health information, biometric information, or other sensitive personal data through our website or inquiry forms unless we specifically request it for a legitimate business purpose.

4. How we use your information

We use personal information to:

Respond to your inquiries and communicate with you about products, specifications, pricing, and availability;

Review product requirements, compatibility, drawings, samples, and customization requests;

Prepare quotations and coordinate product samples or orders;

Provide technical support, order updates, and after-sales service;

Maintain business records and manage our commercial relationship with you;

Send product information, catalogs, or marketing communications where permitted by law or based on your consent;

Analyze website usage and advertising performance, improve our website and product information, and develop our services;

Protect our website, systems, and business against fraud, misuse, and security risks; and

Comply with applicable legal, tax, accounting, and regulatory obligations.

Where required by applicable law, we process personal information on the basis of your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, or our legitimate interests in operating our business.

You may withdraw your consent at any time. Withdrawal does not affect processing that took place before the withdrawal.

5. Marketing communications

If you agree to receive product news or marketing communications, we may contact you by email, WhatsApp, or other appropriate business channels. You can unsubscribe or ask us to stop sending marketing communications at any time by using the unsubscribe option provided in our message or by contacting us.

Providing your contact details to request a quotation or technical support does not automatically mean that you have agreed to receive unrelated marketing communications where consent is required.

6. How we share information

We do not sell personal information. We may share information where necessary with:

Meta and its service providers when you submit a Facebook or Instagram lead form or interact with our advertisements on Meta platforms;

WhatsApp, email, hosting, analytics, customer-communication, and document-storage providers that support our operations;

Logistics, payment, professional advisory, technical, and other service providers involved in responding to an inquiry or fulfilling an order;

Government authorities or other parties when disclosure is required by law, court order, or regulatory request, or when reasonably necessary to protect legal rights, safety, or security; and

A successor or potential successor in connection with a merger, acquisition, restructuring, or transfer of all or part of our business, subject to appropriate safeguards.

Service providers receive personal information only when needed for their relevant function. We expect them to handle it appropriately and in accordance with applicable law.

7. Cookies, analytics, and advertising technologies

Our website may use essential cookies and similar technologies to keep the website functioning properly. We may also use analytics technologies to understand general website usage and improve our content and services.

We may use advertising and conversion-measurement tools in the future. Where required, we will obtain consent and update this Privacy Policy before installing or activating additional tracking technologies.

We currently do not rely on a Meta Pixel for this website. Interactions with our Facebook or Instagram advertisements, however, are also subject to Meta’s own data practices and privacy policy.

You can manage or delete cookies through your browser settings or privacy tools. Blocking some cookies may affect website functionality or your experience.

8. International transfers

Our company is located in China, and our service providers may process information in other countries or regions. Those locations may have different data-protection rules from your country.

Where personal information is transferred internationally, we will use reasonable contractual, organizational, and security measures as required by applicable law. By submitting an inquiry to us, you understand that your information may be processed outside your country of residence.

9. How long we retain information

We retain inquiry and customer records while evaluating, establishing, or supporting a business relationship. After the relevant relationship ends, we retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Unless a longer period is required by legal, tax, accounting, dispute-resolution, or security obligations, we normally retain inquiry and customer records for no more than 24 months after the last meaningful business contact. Information that is no longer needed will be deleted, anonymized, or securely disposed of.

10. How we protect information

We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.

However, no internet transmission or electronic storage system can be completely secure. While we work to protect your information, we cannot guarantee absolute security.

11. Your privacy rights

Subject to applicable law, you may have the right to:

Request access to the personal information we hold about you;

Request correction or updating of inaccurate or incomplete information;

Request deletion of your personal information;

Request restriction of or object to certain processing;

Request a portable copy of information you provided to us;

Withdraw consent where processing is based on consent; and

Lodge a complaint with a competent data-protection authority.

To exercise a privacy right, contact us using the details in Section 14. We may ask for information needed to verify your identity and protect the rights of others. We will respond within the period required by applicable law.

Please note that some information may be retained where we have a legal obligation or a legitimate need to establish, exercise, or defend legal claims.

12. Third-party websites and platforms

Our website and communications may contain links to third-party websites, social media platforms, or messaging services. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing personal information.

13. Children’s privacy

Our website and business inquiry services are intended for businesses and adults. They are not directed to children, and we do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Changes to this Privacy Policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The revised version will be posted on this page with a new effective or updated date.

If a change materially affects how we use personal information, we will provide an appropriate notice where required by law.

15. Contact us

For questions about this Privacy Policy or to make a privacy request, please contact us through the KERUITE Contact Page or contact our team on WhatsApp at +86 152 6868 3113.

When submitting a privacy request, please include “Privacy Request” in the subject line or opening message and describe your request clearly so that we can direct it to the appropriate team.

© 2026 Yongkang Creator Import & Export Co., Ltd. All rights reserved.